Cancer nurse specialist

The clinical nurse specialist/key worker for cancer of the head, neck and thyroid is Wendy Robson. Wendy’s role is to provide advice and support to each patient as they progress through their care pathway.

Wendy is also there to provide the relevant written information on a patient’s condition, to explain the treatment, and to answer any questions.

She works in partnership with ward staff to ensure that, where appropriate, referrals to other services, such as local community cancer and palliative care teams, are made. This includes:
 

• Up to date clinical information, for example through discussion, or through distribution of patient information leaflets and booklets

• Practical advice and answers to your questions

• Emotional support

• Referral to other services (if appropriate) such as to community groups

• Advice on how to obtain surgical appliances, for example wigs.

   

Wendy can also discuss a variety of issues, including:
 

• Surgery

• Radiotherapy, chemotherapy and radio-iodine ablation

• Benefits/financial entitlement

• Other support services including social services, home and hospice care

• Emotional and psychological support and counselling

• Symptom management

• Employment issues

• Driving and holiday travel Insurance

• Help with adaptations for the home/environmental aids

• Medications

• Local and national support groups

• Contact point for other member so the team

   

Wendy has a wealth of experience in dealing with patients on a personal level, and understands that every patient has different needs.

Wendy works from Monday to Friday, and is available to speak to either by phone or in person on these days. An answer machine service is available for when she is not in; she will return any calls as soon as possible.

Tel: 01782 554 513 or email: wendy.robson@uhns.nhs.uk

Pager Number (Via Hospital Switchboard): 01782 715 444